Appointment Policy

 

Cancellations

In the event that you are unable to keep your scheduled session, please get in touch by phone at least 24 hours prior to your appointment.

 

Missed Appointments

Please understand that missed appointments prevent us from catering to other clients. As such, if you do not show up for your scheduled appointment, and you have not notified us at least 24 hours in advance, you will be required to pay the full cost of the treatment as booked.

 

Note: We recognize that no one is perfect and there are circumstances that are out of your control (sudden illness, family emergencies, etc.) and so your healthcare provider may make an exception to the above policies on those rare occasions.